Service Management
Learning Outcomes
This course is designed to provide students with both strategic and operational issues pertaining to services; managerial and the technical information necessary to accomplish both goals.
Topics
- The Role, nature and strategy of Services in an Economy
- New Service Development: Technology, Quality, Improvement, Facility and Location
- Managing Capacity, Demand and waiting lines
- Service Supply Relationships
- Growth and Globalization of Services
- Quantitative Models for Service Management
Published at :
SOCIAL MEDIA
Let’s relentlessly connected and get caught up each other.
Looking for tweets ...