Digital Dashboard and Performance Management & Measurement
Learning Outcomes
After completing this course, students will be able to: know the framework and context for understanding performance dashboards; The type of performance dashboards and major characteristics of each in details
Topics
- The landscape for performance dashboard : What are performance dashboard?; The context for performance dashboard; Assessing your organizational readiness; Assessing your technical readiness; How to align business and IT
- Performance dashboard in action :Types of performance dashboard; Operational dashboard in action; Tactical dashboard in action; Strategic dashboard in action
- Critical success factor : Tips from the trenches; How to launch, manage and sustain the project; How to create effective performance metrics; How to design effective dashboard display; How to architect a performance dashboard; How to deploy and integrate dashboard; How to ensure Adoption and drive positive change
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