Business Process Reengineering

Learning Outcomes

On successful completion of this course, student will be able to: Explain Business Process Management Concepts and Architecture; Analyze Business Process Reengineering for Development; Analyze Business Process Reengineering for Implementation; Analyze Case Studies Business Process Reengineering for Development and Implementation; Argue Case Studies of Business Process Reengineering for Development and Implementation

Topics

1. Introduction/Overview of Business Process Management
2. Introduction/Overview of Business Process Reengineering
3. Why is it important to improve business process before automating them?
4. When should do BPM, what are the main drivers and triggers?
5. Who should be involved in BPM?
6. Why are organizational strategy and process architecture important in BPM Implementation?
7. What are the critical success factors in a BPM Project?
8. What are critical implementation aspects for a BPM solution?
9. Framework overview and Guidelines on How to Use the Framework
10. Organization Strategy Phase and People Phase
11. Process Architecture Phase
12. Understand Phase and Innovate Phase
13. Develop Phase; Implement Phase
14. Realize Value Phase
15. Sustainable Performance Phase