OPERATIONAL MANAGEMENT (4 Credits)

Learning Outcomes:

On successful completion of this course, students will be able to: Identify principles of Operations Management; Describe how products and services are designed by Operations Management; Apply concepts, tools, and techniques of effective operation management to products and services in an organization.

Topics:

1. Operations & Productivity;
2. Operations Strategy in a Global Environment;
3. Design Good and Services;
4. Managing Quality and Statistical Process Control;
5. Process Strategy;
6. Capacity Planning and Constraint Management;
7. Location Strategies;
8. Layout Strategies;
9. Supply Chain Management;
10. Inventory Management;
11. Aggregate Planning and S&OP;
12. Material Requirements Planning (MRP) and ERP;
13. Short-Term Scheduling;
14. Lean Operations;
15. Maintenance and Reliability.