People Innovation Excellence


Learning Outcomes:

On successful completion of this course, students will be able to: Identify principles of Operations Management; Describe how products and services are designed by Operations Management; Apply concepts, tools, and techniques of effective operation management to products and services in an organization.


  1. Operations & Productivity;
  2. Operations Strategy in a Global Environment;
  3. Design Good and Services;
  4. Managing Quality and Statistical Process Control;
  5. Process Strategy;
  6. Capacity Planning and Constraint Management;
  7. Location Strategies;
  8. Layout Strategies;
  9. Supply Chain Management;
  10. Inventory Management;
  11. Aggregate Planning and S&OP;
  12. Material Requirements Planning (MRP) and ERP;
  13. Short-Term Scheduling;
  14. Lean Operations;
  15. Maintenance and Reliability.


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