Operational Management (4 Credits)

Learning Outcomes:

Identify principles of Operations Management, Describe how products and services are designed by Operations Management, Interpret how products and services are managed by Operations Management

Topics:

1. Operations
2. Productivity and The Global Environment and Operations Strategy
3. Product Design
4. Quality Management and International Standards
5. Process Design
6. Capacity Planning
7. Location Decisions
8. Supply Chain Management
9. Aggregate Scheduling
10. JIT, Lean Operations and the Toyota Production System
11. Maintenance and Reliability Decisions