People Innovation Excellence


Learning Outcomes:

Upon successful completion of this course, students are expected to: design a firm’s internal process and supply chain; plan and control a firm’s operations; evaluate a firm’s business processes and propose improvements or create innovative solutions; apply technology to improve operations and organization internal capability; and demonstrate good communication and presentation skills.


Operations and Supply Chain Management is a systematic direction and control of the processes that transform inputs into finished goods or services and how to move materials and services to and from the transformation processes of the firm. This course provides knowledge in designing and manufacturing a product and service and in distributing it to customers in order to provide a high-quality product or service with a reasonable cost. It also facilitates leaning on how effective operations management becomes a key ingredient of success and how operations and supply chain integrates with other functions in the company. This course emphasizes on processes of inter-related work activities characterized by specific inputs and value-adding tasks that produce specific outputs. This course also explores the key issues associated with the design and management of industrial supply chains.

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