OPERATION MANAGEMENT (4 Credits)

Learning Outcomes:

On successful completion of this Course, students will be able to: Understand the main roles of operations function that will influence competitive advantage of the firm; Plan layout of facilities, capacity, and resources requirements; Design products, services, processes, and supply chain; Manage quality, projects, and lean production; Control quality, process capability, and inventory; Schedule projects and activity sequencing.

Topics:

1. Introduction to Operations Management;
2. Managing Quality;
3. Statistical Process Control;
4. Product Design;
5. Service Design;
6. Process Design;
7. Facilities Planning & Layouts;
8. Managing Projects;
9. Managing Supply Chain;
10. Managing Inventory;
11. Aggregate Planning;
12. Resource Planning;
13. Lean Operations;
14. Operations Scheduling.