People Innovation Excellence

OMNICHANNEL AND RETAILING (4 SCU)

Learning Outcomes:

On successful completion of this course, student will be able to:

  1. Explain Ability to explain business concept, business function and process
  2. Apply Ability to apply business risk analysis for business decision making
  3. Apply Ability to articulate internal development strategies for business sustainability

Topics:

  • 01. Introduction to Omnichannel Retailing
  • 02. The Omni- Chanel Ecosystem
  • 03. Channel Basic
  • 04. Channel Power
  • 05. Channel Relationship
  • 06. Channel Conflict
  • 07. Retailing Structures and Strategies
  • 08. Wholesaling Structures and Strategies
  • 09. Franchising Structures and Strategies
  • 10. Channels and International Markets
  • 11. End-User Analysis: Segmentation and Targeting
  • 12. Omni-Channel Strategy
  • 13. The Future in Omnichannel Retailing

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