CUSTOMER ENGAGEMENT STRATEGY (4 Credits)
Learning Outcomes: On successful completion of this course, student will be able to: explain customer engagement capabilities in Customer Engagement strategy Adopt customer analytics,...
BINUS University Curriculum Center
People Innovation Excellence
Courses
CUSTOMER RELATIONS MANAGEMENT AND MEDIA PLANNING I...
Learning Outcomes: On successful completion of this course, student will be able to: Define conceptual foundation of customer relationship management (CRM), the media planning and media relations; De...
Customer Relationship Management
Learning Outcomes: On succesfull completion of this course, student will be able to: Explain CRM theory and development; Apply dayabase which appropriate case; Compile the CRM, impact, sales, and mar...
CUSTOMER RELATIONSHIP MANAGEMENT (2 Credits)
Learning Outcomes: On successful completion of this course, students will be able to: describe The World of Social CRM; analyze The Social CRM Process and Strategy; apply The Concept Social CRM in Th...
CUSTOMER RELATIONSHIP MANAGEMENT (2 SCU)
Learning Outcomes: On successful completion of this course, students will be able to: describe The World of Social CRM; analyze The Social CRM Process and Strategy; apply The Concept Social CRM in Th...
CUSTOMER RELATIONSHIP MANAGEMENT (4 Credits)
Learning Outcomes: On successful completion of this course, student will be able to: Define the business model and explain the defined business model; Describe the world of Social CRM; Analyze the So...
Customer Relationship Management (4 Credits)
Learning Outcomes: Describe conceptual foundation of customer relationship management (CRM); Describe analytical customer relationship management (CRM) tools; Explain strategic customer relationship ...
CYBER SECURITY MECHANISM DESIGN IN INDUSTRY (2 C...
Learning Outcomes: On successful completion of Cyber Security Mechanism Design in Industry, student will be able to: design protection for vulnerabilities on the system, design mitigation plan and ri...
CYBER AND DIGITAL MARKETING COMMUNICATION STRATEGY...
Learning Outcomes: On successful completion of this course, student will be able to: Analysing the concept and research results of digital marketing communication course to be applied in corporation ...
SOCIAL MEDIA
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