TRANSPORTATION AND TRAVEL INDUSTRY MANAGEMENT (4 Credits)
Learning Outcomes:
On successful completion of this course, student will be able to: Identify mass and adventure tourism; Describe guiding tour task and SOP; Apply designing profitable tours and tour program; Analyze pricing and processing tours.
Topics:
- Tourism in the 21st Century;
- Typical tourist concerns;
- Outdoor and adventure tourism;
- Introduction to customer relations;
- How to guide successful tours;
- Tour group arrival;
- Conducting motor coach and walking tour;
- Starting your tour guide Business;
- Business research;
- Field Trip / Designing profitable tours;
- Sample tour program;
- Creating your promotional brochure;
- Pricing and processing tours;
- Marketing your tours.
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