People Innovation Excellence

User Experience for Content Strategy

Learning Outcomes:

  1. Explain user needs and behavior through content research methodologies, including qualitative and quantitative approaches.
  2. Design and prototype user-centered content strategies based on UX principles and validated user data.
  3. Apply appropriate content performance metrics and digital tools to assess and improve user experience.
  4. Analyze UX content for ethical, inclusive, and culturally aware design practices.

Topics:

  1. Foundations of UX Writing and Content Strategy
  2. Building Your UX Mindset and Principles
  3. Planning Content That Connects
  4. Conducting and Managing Research
  5. Gathering and Testing Content Insights
  6. From Ideation to Prototyping
  7. Analysing Research and Iterating Solutions
  8. Managing and Deploying Content Across Channels
  9. Sharing Research and Business Impact
  10. Futureproofing with AI and Building a Research Culture

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