Housekeeping Operations

Learning Outcomes

On successful completion of this course, student will be able to: Define Housekeeping Department in Hotel Industry; Explain all of Housekeeping Sections with their duties and responsibilities; Practice basic cleaning duties in Housekeeping Operations

Topics

1. Introduction to Housekeeping Department
2. Introduction to Public Area Section
3. Public Area Section
4. Introduction to Room Section
5. Room Section Assignment
6. Room Assignment
7. Supervisory Housekeeping
8. Housekeeping Administration and Order Taker
9. Butler, Turn Down Services and VIP Treatment
10. Introduction to Laundry Section
11. Laundry Washing Method
12. Safety and Security in Housekeeping Department