ORGANIZATION BEHAVIOR IN HOSPITALITY (2 Credits)
Learning Outcomes:
On successful completion of this course, student will be able to: analyze the challenges and opportunities of organization behavior concepts in hospitality business; relate the demographic characteristics of Indonesian labour force in hospitality industry; classify best practices for managing diversity effectively within the organization.
Topics:
- Organizational Behavior (OB)
- Diversity in Organizations
- Attitudes and Job Satisfaction
- Personality and Values
- Perception and Individual Decision Making
- Motivation: From Concepts to Applications
- Understanding Work Teams
- Communication
- Leadership
- Power and Politics
- Foundations of Organization Structure
- Organizational Culture
- Organizational Change and Stress Management
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