SERVICE MANAGEMENT (4 Credits)
Learning Outcomes: On successful completion of this course, student will be able to: Describe the concept of service markets; Apply the 7Ps of marketing to services; Explain the profitable service st...
BINUS University Curriculum Center
People Innovation Excellence
Courses
SERVICE MANAGEMENT (4 Credits)
Learning Outcomes: On successful completion of this course, student will be able to: Analyze the importance of service management as a business value; Classify factors influencing service management ...
SERVICE MANAGEMENT FUNDAMENTAL (2 SCU)
Learning Outcomes: On successful completion of this course, students will be able to: define the basic knowledge of service management; analyze the theories of service management; explain service man...
SERVICE MANAGEMENT FUNDAMENTAL (4 Credits)
Learning Outcomes: On successful completion of this course, student will be able to: LO1 - Define the basic knowledge of service management; LO2 - Analyze the theories of service management; LO3 - Ex...
SERVICE MARKETING (4 Credits)
Learning Outcomes: On successful completion of this course, student will be able to: Describe the concept and fundamental theories of service marketing; Explain the profitable service strategies and ...
SERVICE MARKETING MANAGEMENT (2 SCU)
Learning Outcomes: On successful completion of this course, students will be able to: Define the concept of service market ; Explain the profitable service strategies; apply Apply the 7Ps of marketin...
SERVICE MARKETING MANAGEMENT (4 Credits)
SERVICE MARKETING MANAGEMENT (4 Credits)
Learning Outcomes: On successful completion of this course, students will be able to: define the concept of service market; explain the profitable service strategies; apply the 7Ps of marketing to se...
SERVICE MARKETING MANAGEMENT (4 Credits)
Learning Outcomes: On successful completion of this course, students will be able to: Define the concept of service market; Explain the profitable service strategies; Apply the 7Ps of marketing to se...
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